Verizon Wireless Outage Map (2024)

Verizon Wireless Outage Map (1)

The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Verizon Wireless users affected:

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Verizon Wireless Outage Map (9)

Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

LocationReports
Washington, D.C., DC118
New York City, NY117
Philadelphia, PA117
Atlanta, GA105
Brooklyn, NY100
Chicago, IL87
Phoenix, AZ84
Los Angeles, CA79
Dallas, TX71
Pittsburgh, PA64
Charlotte, NC60
Seattle, WA51
Denver, CO42
Houston, TX35
Indianapolis, IN28
Ashburn, VA27
Coxs Creek, KY25
Orlando, FL23
San Jose, CA23
Boston, MA22
Newport, RI22
Scottsdale, AZ22
Roanoke, VA22
Mesa, AZ21
Buffalo, NY21
St. Louis, MO20
Columbus, OH20
Minneapolis, MN20
Queens, NY20
Alexandria, VA19

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Verizon Wireless Issues Reports

Latest outage, problems and issue reports in social media:

  • Verizon Wireless Outage Map (11)Boo(radley) Starr 👻 (@braddrinks) reported fromOrlando, Florida

    @DznyGrlSD @VerizonSupport Ehhh my tweet finally sent after four resets. But it doesn’t dismiss @VerizonSupport for not building up service in the Metrowest, Orlando, FL area 👀

  • Verizon Wireless Outage Map (12)Dziar Elriyah (@DziarElriyah) reported

    @Verizon can you please help me break up with @TMobile my calls keep dropping so I can’t call you. 😫

  • Verizon Wireless Outage Map (13)YussifCalid💎@Realboys (@YussifCalid) reported

    @ReginaBarr @VerizonSupport Go inbox this tech guy @Orgleeking_tech on Twitter, he is fast and Accurate in retrieving account, he recovered my account when I got issue and support services aren't responding within 30 minutes..

  • Verizon Wireless Outage Map (14)Pirate Mummy (@SydneyNumber8) reported

    Kristina @Verizon was an absolute rockstar when it comes to what she does. Unfortunate that others are not trained in customer service or empathy and I can finally understand what all my customers were telling me years ago. It's fine, though. New carrier.

  • Verizon Wireless Outage Map (15)RySyA TheOnly (@TephlonBlonde) reported

    @VerizonSupport OMG Your service is so horrid. I need to reconnect my daughter's phone! I suspended because she thought she lost it. She needs it NOW! I have been a customer for 20 years. I have paid $300 a month for 20 years, I deserve some sort of help

  • Verizon Wireless Outage Map (16)David Clarke (@DavidCl88593881) reported

    @VenetiaSpencer @aleshadalin @ATT Yes, I have had similar issues. Verizon seems to constantly try to sneak charges in just to see who’ll question them. I recently found out I hadn’t received credit for going paperless until I complained. Caveat Emptor these day, especially with cell phone companies.

  • Verizon Wireless Outage Map (17)andrew brown (@drewbny) reported

    So @TMobileHelp promises theyd pay verizon off directly then turns around and says that cannot do so. All these telecom companies customer service is downright Terrible. i thought Verizon was bad... all these companies refuse to put anything in writing

  • Verizon Wireless Outage Map (18)Jacob (Adult) (@yourgoodpaljake) reported

    ive been so panicked wondering why the likes in my notifications were splitting for 3 hours and just realized this got posted twice for no reason im taking verizon to court for this ****

  • Verizon Wireless Outage Map (19)Amy Hunscke (@GermanUCAmy) reported

    @Verizon needs to fix their signal problems. I’m tired of getting ZERO signal in my house. It’s been a problem since mid-summer. My bill goes up and my signal/coverage goes down! #frustrated

  • Verizon Wireless Outage Map (20)paige (@popbby_) reported

    @Verizon why does my new iphone 14 use all my data for a hotspot when it hasn’t been on all day, now I’m in Miami with no service

  • Verizon Wireless Outage Map (21)Vēsānt (@Vahsont) reported

    @VerizonSupport Why is your service so atrocious? Why are your people in support incapable of READING what is in the customer note. Why do you offer sales pitches when you already have an upset customer?

  • Verizon Wireless Outage Map (22)DadBodPlays💭 (@DadBodPlays) reported

    Anyone else having the worst service with @Verizon ?

  • Verizon Wireless Outage Map (23)Brennon Jacobson (@bjohnjacobson) reported

    @TMobileHelp @NevilleRay I have 5G service there. It just takes much longer to send and receive messages compared to my dads phone on Verizon sending and receiving the same messages in a group text.

  • Verizon Wireless Outage Map (24)Sloughwater Cattle Co. (@GeorgeEich2) reported

    @blane_parr @Verizon Can confirm my farm is 45 miles away from Sioux falls used to have great service. Now it's almost impossible to make or receive a phone call at my place.

  • Verizon Wireless Outage Map (25)Travis from his porch 🌻🇺🇦 (@freeulysses_tj) reported

    think I might **** around and cancel cable tomorrow. Verizon’s been denying us cbs for 3 weeks and that’s some baloney with what we pay. see ya.

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Verizon Wireless Outage Map (2024)

FAQs

How do I find out if Verizon has an outage in my area? ›

To see if there are any mobile phone or Verizon Home Internet (5G Home or LTE Home) network outages in your area, visit our Check network status page.

Why wont my Verizon network work? ›

If you only have issues with one specific Wi-Fi network, then the issue is with that Wi-Fi access point, not your device. When all else fails, try unplugging the router and modem for about 60 seconds, to reset them, then plug them back in. This will reset them with the ISP and may fix the problem.

How do I refresh my Verizon phone signal? ›

The process of updating your Verizon phone signal is simple. You can do it by restarting your phone, dialing *288, selecting option 2 when prompted, and finally dialing *22899 and pressing Send.

How do I check my Verizon signal strength? ›

Measure Signal Strength

From a web browser, sign in to My Verizon as the Account Owner or Manager. Click Device overview. below the appropriate device. Allow several seconds for the test to complete.

How do I report an outage in my area Verizon? ›

Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/outage to report any service-related issue, receive alert and find helpful service- related FAQs.

Why is Verizon signal so weak in my area? ›

Network congestion. Weather and nature. Buildings and physical barriers. Or an obstructed view of the cell tower.

How do I reset my Verizon cell phone towers? ›

But to manually update your phone's towers, power off the device and remove the SIM card. Wait a minute. Insert the SIM card and turn your phone back on. Your phone will automatically update to the nearest towers.

Why does my cell phone suddenly have no service? ›

1 Your phone needs to be restarted. 2 You're in a place with bad cell service. 3 Your phone is in airplane mode. 4 Your phone isn't connecting to the best signal.

What does *228 do on Verizon? ›

What is * 228 and why is it important? Dialing *228 + "Send" on your wireless phone updates the roaming list. By performing this update, your phone will access the Verizon Wireless network whenever possible.

What do you dial to update Verizon towers? ›

Dial It In: Simply dial *228 from your Verizon phone and press the call button. This number is your golden ticket to updating your towers. Select Option 2: Once the call connects, you'll be greeted by an automated system.

Why is my cell reception suddenly bad? ›

Suddenly losing cell service in places where you used to have a reliable connection can be the result of a network outage or new construction blocking your cell tower. Congestion and a connection stuck to a distant cell tower can also cause random service issues.

What is the code to check phone signal strength? ›

Android code: *#*#7262626#*#*

Using this code allows the field test feature to appear so you can see the exact strength of the signal your phone is getting. Knowing this is helpful in deciding whether or not to install a signal boosting system.

How do I find My Verizon cell towers in my area? ›

CellMapper
  1. Click the "Provider" tab and select your carrier (AT&, T-Mobile, Verizon, etc.) and desired network (4G or 5G). ...
  2. Click the "Search" tab and enter your address or select move to current location.
  3. Click on the cell towers closest to you and identify which one broadcasts in your direction.
Jan 11, 2024

How can I check if Verizon Internet is available in my area? ›

Check if Verizon Fios is Available to You

Please call a representative at (855) 941-4390 to confirm.

What network is Verizon shutting down? ›

Verizon is focused on giving customers the best network and technology. For this reason, we will be retiring our 3G network by December 31, 2022. To help transition customers to 4G or 5G we are creating plans that support these devices.

How do I know if My Verizon Internet is working? ›

Tools to test your Wi-Fi health
  1. Test using the My Fios app.
  2. Using the My Fios app select: Internet > under Wi-Fi Health Check select Wi-Fi Analyzer or Speed Test. Note: ...
  3. Test Online.
  4. Perform a Verizon Speed Test to determine your connection speed. Begin speed test. Note:

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